Make design back to life? Kelly is the key! 🔑
Together, let's transform your customer journey into an enjoyable and captivating experience, comparable to a stroll through a shop where each section has been carefully designed to attract customers and create a memorable experience.
Specialising in the customer journey from social media and search engines, and newly interested in generative AI through to the final purchase, I make it a priority to evaluate your brand's customer journey.
A few words about me: empathetic, curious, creative, but also mobile on both sides of the Channel.
I help you improve your visibility on search engines, generative AI platforms, and social media through targeted and personalised content optimisation. What's on the agenda? Template recommendations and content enhancement to make them attractive, well-structured, and adapted to the expectations of users and platforms that will discover and promote your content. I go beyond choosing relevant keywords for your business and organising your internal linking. In short, better understanding your audience to generate interest in your brand.
I can support you during a redesign in creating ergonomic and intuitive interfaces that will encourage your visitors to become loyal customers. Through regular monitoring, I focus on your users' behaviour towards the site, identifying friction points and helping you improve your customers' journey. Here we modify the zoning of key pages, challenge the choice of CTAs, readability, and understanding of terms and illustrations used. The objective: facilitate navigation and optimise your conversions by making your services as pleasant as possible.
To monitor your website's performance, we choose key performance indicators (KPIs) adapted to your objectives together. Among them: your real visibility on platforms, traffic received, bounce and engagement rates, time spent on the site, and conversions achieved. This data will enable us to measure the impact of actions implemented and identify new areas for improvement. The iterative method guarantees you continuous improvement.
I systematically offer a call of approximately 30 minutes to calibrate the need. This call is free, but forms the foundation of our future collaboration. I prepare a tailored response for you to validate. Then the service begins with a minimum of a 2-day package and 3 meetings of 2 hours each, spaced 1 to 2 weeks apart to ensure follow-up.
For the minimum support (2-day package + 3 meetings of 2 hours), the budget is £1,399. When needs are more extensive, it's a bespoke quote depending on the pages to be reworked, elements identified beforehand, and recurring development needs.
Of course! In this case, the monthly offer includes a start-up phase of £1,399 and monthly follow-up can begin from £570 per month. It will depend on content needs, tracking evolution requirements, mockup iterations, and objectives :)
Consulting a representative panel of people for full-scale user testing is a very serious option. Nevertheless, I can reassure you that there are easy things to implement with other methods that are less costly.
Absolutely! This is what I offer particularly during the support phase to develop websites.
I can help you improve the template and UI (user interface) of your pages, but I don't do bespoke web development.